Journal — Our Process

How to choose the right engagement ring for your partner Shopping for an engagement ring can look different for every couple. Sometimes, it’s a journey spent together, from initial discussions, and research, to shopping, and purchasing. Other times, one partner guides the other by sending through images or links to rings that they like, and leaving it in their hands to organise, purchase and propose, to allow some element of surprise! And often, when a complete surprise is the aim, one partner goes through the process entirely on their own. When you’re doing the latter, it can be hard to...

Ring Resizing with The Moissanite Company When ordering an engagement ring, it can be hard to know what ring size to choose - especially when you’re planning for a complete surprise! And while we have a few recommendations on how to make an educated guess, such as measuring an existing ring of your partners, we know sometimes it’s just not possible. That’s why we offer complimentary ring resizing within the first six months of your order with The Moissanite Company. So, what does the ring resizing process involve? Firstly, let’s talk about the optimal fit of your ring. Ideally, the ring...

What to Expect at Your Showroom Appointment As you eagerly countdown to your appointment at our flagship Brisbane showroom in Newstead, now is the perfect time to learn about what you can experience at a consultation with The Moissanite Company.  We know that buying an engagement ring is a huge decision, and everyone's journey is different. That's why our showroom is open by appointment only, with our consultations designed as a relaxed and intimate experience to learn more about our rings, and help refine your ring design. You're welcome to attend on your own, or bring along your partner, friend or loved one and enjoy a...

How We Pack & Ship Your Moissanite Engagement Ring Receiving your beautiful Moissanite Company piece is one of the most exciting stages of buying an engagement ring - aside from the proposal of course! Especially when purchasing online, this is the first time you'll see your very own, made to order piece of jewellery.  So, how does it look when it arrives? We carefully pack your precious ring in a stunning ring box, which then goes into a gift box alongside your warranty card and polishing cloth.  And with sustainability at the forefront of our business, our commitment to caring for the...