This offer is valid for online purchases only and provides 10% off Fine Jewellery. It applies to one-time purchases with a minimum of one item and is limited to one use per customer. This offer cannot be combined with any other promotion, discount, or code.

Available online only, this offer applies to Men’s and Women’s Ceremonial Rings. When you purchase one ceremonial ring, you will receive $100 AUD off a second item. This applies to one-time purchases only and is limited to one use per customer. The offer cannot be used in conjunction with any other promotion, discount, or code.

This online-only offer gives $100 AUD off your entire order with a minimum purchase of $500 AUD. It applies to one-time purchases and is limited to one use per customer. The offer cannot be combined with any other promotion, discount, or code.

This offer is valid for online purchases only and provides a Hidden Birthstone valued at $100 AUD for free. It must be redeemed alongside a ceremonial or engagement ring and applies once per order. The offer is limited to one use per customer, applies to one-time purchases only, and cannot be combined with any other promotion, discount, or code.

This promotional code entitles customers to $100 AUD off eligible purchases made through TMC Fine Jewellers. To redeem the offer, the code must be entered at checkout at the time of purchase.

The promotion is valid on purchases with a minimum spend of $750 AUD and is available across the TMC Fine Jewellers Signature Range only.

This offer cannot be used in conjunction with any other promotion, discount, or promotional code unless otherwise stated. The discount applies to the order total only and cannot be applied to shipping, taxes, or other additional services where applicable.

The promotional code is non-transferable, non-refundable, and not redeemable for cash or store credit. If an order is returned or refunded, the value of the promotional discount will not be refunded or reissued.

TMC Fine Jewellers reserves the right to modify, suspend, or withdraw the promotion at any time without notice if circumstances require. By using this promotional code, customers agree to these terms and conditions.

Gift cards issued by TMC Fine Jewellers are valid for use on all purchases, including Signature Range pieces and custom jewellery. Gift cards are redeemable online or in-store and may be used across one or multiple transactions until the full balance is exhausted.

Gift cards are non-refundable and cannot be exchanged for cash or credit. They are not replaceable if lost, stolen, or used without permission.

Only one gift card may be used per transaction unless otherwise specified. Gift cards cannot be used in conjunction with any other promotion, discount, or offer unless explicitly stated.

TMC Fine Jewellers reserves the right to amend these terms and conditions at any time without prior notice.

This promotion is conducted by TMC Fine Jewellers. The giveaway begins at 4:00 PM AEST on Thursday 12 March 2026 and closes at 4:00 PM AEST on Monday 16 March 2026. Entries submitted outside of this period will not be eligible.

To enter, participants must like the official giveaway post pinned to the @tmcfinejewellers Instagram profile, follow the @tmcfinejewellers Instagram account, and tag a friend in the comments of the official giveaway post during the promotional period. Each tagged friend in a separate comment counts as one entry. Participants may enter multiple times provided each comment tags a different friend. For one additional optional entry, participants may re-share the official giveaway post using Instagram’s re-share feature during the promotional period.

Entrants must be aged 18 years or older and must have a valid Instagram account. Employees of TMC Fine Jewellers and their immediate family members are not eligible to enter.

One winner will receive a bespoke engagement ring, crafted by TMC Fine Jewellers, up to the value of $10,000 AUD. The prize also includes complimentary priority crafting valued at $750 AUD, allowing the ring to be crafted within approximately 4 weeks from final design approval. The total prize value is $10,750 AUD.

The prize is not redeemable for cash and is non-refundable, non-transferable, and not exchangeable for store credit or other products or services. If the final design exceeds the $10,000 AUD prize value, the winner may choose to pay the difference. The bespoke design process and ring specifications will be determined in consultation with TMC Fine Jewellers and must be confirmed within a reasonable timeframe agreed upon with the winner.

The winner will be selected at random from all eligible entries shortly after the promotion closes and will be contacted via Instagram direct message from the official @tmcfinejewellers account. If the winner does not respond within 72 hours of notification, TMC Fine Jewellers reserves the right to select an alternative winner.

TMC Fine Jewellers reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or does not comply with these terms and conditions. TMC Fine Jewellers also reserves the right to modify, suspend, or cancel the promotion if necessary due to unforeseen circumstances.

This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram. By entering the giveaway, participants acknowledge that they are providing their information to TMC Fine Jewellers and agree to release Instagram from any responsibility related to this promotion. By entering, participants agree to be bound by these terms and conditions.

In celebration of love, we are giving one couple the opportunity to win a $500 AUD gift card, every month.

This provides you the chance to co-create your dream piece from our Signature Range of moissanite and lab diamond engagement, ceremonial and fine jewellery pieces.

This giveaway is open to entrants worldwide, aged 18 years or older at the time of entry. Previous winners of this giveaway are not eligible to enter or win.

Entries must be submitted during the official giveaway period, as specified on the competition announcement page or promotional materials.

All prizes must be redeemed within 12 months of the winner being officially notified. Prizes not claimed or redeemed within this period will be forfeited.

The piece is inclusive of TMC Fine Jeweller’s Lifetime Warranty. Please refer to our Lifetime Warranty for any further information. 

Winners will be selected at random and notified via email or direct message through the platform used for entry. If a winner does not respond within 7 days, a new winner may be selected.

This giveaway is run by TMC Fine Jewellers, located in Queensland, Australia. By entering, participants agree to be bound by these Terms & Conditions and confirm that they meet all eligibility requirements.

This giveaway is not sponsored, endorsed, or administered by any third-party platform used to promote it. All decisions made by the organiser are final and binding. Any applicable taxes, customs duties, or international shipping fees are the responsibility of the winner.

By entering, participants agree to the collection and use of their personal information in accordance with the organiser’s Privacy Policy. This promotion is a game of chance; skill plays no part in determining the winner. No purchase is necessary. The giveaway is void where prohibited by law. These Terms & Conditions are governed by the laws of Queensland, Australia

1.1 The Legacy Atelier Loyalty Programme is operated by TMC Fine Jewellers.

1.2 Membership is available to individuals with a valid customer account. Business, wholesale or trade accounts are not eligible unless expressly approved by TMC Fine Jewellers.

1.3 Each customer may hold only one loyalty account. Duplicate or multiple accounts may be merged, suspended or terminated at TMC’s discretion.

1.4 Loyalty benefits, points, rewards and invitations are linked to the email address associated with the customer account and are non-transferable, non-shareable and non-assignable.

1.5 Point transfers between customer accounts are not supported through automated systems. In limited circumstances, points may be manually transferred by TMC Fine Jewellers’ Customer Service team where required. Any request must be made by the account holder and submitted from the email address registered to the account. Approval is subject to TMC Fine Jewellers’ requirements and discretion.

1.6 Account email addresses cannot be amended. 

2.1 Members earn points on eligible purchases of fine jewellery, engagement and ceremonial products.

2.2 One point is earned for every one dollar AUD spent on eligible products. Points are not earned on:

• Shipping or insurance
• Resizing, rhodium plating, repairs or warranties
• Any other service-related charges
• Gift cards or store credit redemptions
  

2.3 For purchases paid via instalments or deposits, points are awarded only once the order has been paid in full. Points are not applied at the time of deposit payment.

2.4 Points earned through engagement activities including referrals, follows or promotional actions, are applied only once the activity has been verified by TMC Fine Jewellers and any relevant third-party platform.

2.5 TMC reserves the right to introduce, modify, limit or withdraw point-earning activities at any time.

2.6 Points are non-exchangeable and have no cash value.

2.7 If an order is cancelled, refunded or returned, any points earned from that order will be deducted from the member’s account.

2.8 Members receive 100 points upon signup. This is only for new accounts.

2.9 New Chapter Four members receive 500 points upon promotions into Chapter Four.

3.0 Members receive 250 points upon their friend signing-up to the loyalty program. 

• Referrer receives 250 points
• Points received upon completion of referee signing up.
• Points non-transferable

3.1 Members may earn additional points through the following engagement activities:

a) Purchases: Members earn 1 point for every $1 AUD spent on eligible products, in accordance with clauses 2.1–2.3.

b) Members may earn the following points through social media engagement:

• 50 points for following TMC Fine Jewellers on Instagram
• 50 points for following TMC Fine Jewellers on TikTok

Points are awarded once the action has been verified.

c) Anniversary Reward: Members may earn 150 points by entering a valid wedding or engagement anniversary date.

Points are issued via an automated reward and may be limited to one entry per member.

d) Referral Programme: Members may earn 250 points when a referred friend makes a qualifying purchase of $500 AUD or more.

Points are awarded to the referrer only once the qualifying purchase has been completed and verified.

Referral points are:

• Issued to the referring member only
• Non-transferable
• Subject to verification by TMC Fine Jewellers and any third-party platform

3.1 Points may be redeemed in accordance with the member’s active loyalty tier and available points balance.

3.2 Redemption tiers are fixed as follows:

• 1,000 points = $50 off (minimum spend $500)
• 2,000 points = $100 off (minimum spend $1,000)
• 5,000 points = $250 off (minimum spend $2,000)
  

3.3 Points cannot be redeemed against shipping, insurance, resizing, rhodium plating, repairs or other service-related charges unless expressly stated.

3.4 Only one redemption tier may be applied per order.

3.5 Points, rewards, discount codes and gift cards issued through the Loyalty Program:

• Are non-transferable
• Must be redeemed on the account to which they were issued
• Cannot be sold, gifted or shared
  
  

3.6 Points cannot be used in conjunction with other promotions, discount codes or sales unless explicitly stated by TMC Fine Jewellers.

3.7 Once redeemed, points cannot be reversed, refunded or reissued.

3.8 Points redemption vouchers cannot be applied to service-related or re-craft payments, including but not limited to repairs, resizing, rhodium plating, restorations, redesigns, remodelling or any other service-based purchases.

4.1 Tier placement is determined by qualifying spend or points thresholds as defined in the Programme Overview.

4.2 At Programme launch, customers who have placed orders within the previous twelve (12) months will be assigned to the applicable tier based on their total qualifying spend during that period. No points will be awarded retroactively for orders placed prior to the Programme launch date.

4.3 Tier status does not expire; however, access to tier-based benefits requires the member to meet eligibility criteria at the time of redemption.

4.4 TMC Fine Jewellers reserves the right to move a member between tiers where refunds, cancellations, errors, or misuse affect qualifying thresholds.

4.5 Upon entry into Chapter Four, eligible members receive a one-time 500-point entry reward. This reward is issued once only and cannot be reissued.

4.6 Tier benefits are personal to the member and are non-transferable.

4.4 TMC Fine Jewellers reserves the right to move a member between tiers where refunds, cancellations, errors, or misuse affect qualifying thresholds.

4.5 Upon entry into Chapter Four, eligible members receive a one-time 500-point entry reward. This reward is issued once only and cannot be reissued.

4.6 Tier benefits are personal to the member and are non-transferable.

5.1 Points are valid for twelve months from the date they are earned and will expire automatically if unused.

5.2 Expired points cannot be reinstated.

5.3 TMC Fine Jewellers reserves the right to adjust, revoke or cancel points in cases of:

• System error or malfunction
• Suspected fraud or misuse
• Breach of these Terms & Conditions
  
  
• Order cancellation or refund
  
  

6.1 Birthday Rewards

• Issued as a one-time discount code valid for 8 weeks prior to the member’s birthdate and for 4 weeks after (3 months total validity)
• Non-transferable and must be redeemed on the respective account
• Redeemable once per year
• Cannot be combined with other promotions unless expressly stated
• Cannot be applied to service-related or re-craft payments, including repairs, resizing, rhodium plating, restorations, redesigns, remodelling or any other service-based purchases
• Unused codes expire and cannot be reissued
  

The birthday reward varies depending on the member’s loyalty tier.

• Chapter One: $50 AUD Reward
• Chapter Two: $100 AUD Reward
• Chapter Three: $150 AUD Reward
• Chapter Four: $200 AUD Reward
  

6.2 VIP Invitations to Virtual Experiences

• Invitations are non-transferable and non-shareable
• Access is granted solely to the eligible loyalty member
• Availability and format may vary
  

6.3 Complimentary Gift Redemptions

• Redeemable by eligible members using the required number of points as specified at the time of redemption. Offered at the discretion of TMC Fine Jewellers.
• Points required per gift are determined by TMC Fine Jewellers and may vary or change at any time without notice.
• Subject to availability.
• Postage and handling costs are the responsibility of the member unless otherwise stated.
• Non-refundable, non-exchangeable, non-transferable and not redeemable for cash or credit. Not for resale.
• To maintain Lifetime Warranty eligibility, members must continue regular complimentary Lifetime Services where applicable.
• Points are deducted immediately upon redemption.
• TMC Fine Jewellers reserves the right to amend, substitute or withdraw complimentary gifts at any time.

6.4 Exclusive Luxury Jewellery Box

• Exclusively available to Chapter Four for purchase.
• Not for resale.
• Member to pay for shipping.
• Non-refundable.

6.5 Double Point Days

• Offered at TMC Fine Jewellers’ discretion
• Double points may not apply to all products or collections
• Eligible products and exclusions will be specified at the time of promotion
  

6.6 Co-Creation & Design Naming Opportunities

• Participation does not confer ownership or intellectual property rights
• All designs, names and concepts remain the intellectual property of TMC Fine Jewellers
• No compensation, royalties or consideration will be provided for submissions or winning entries
  

6.7 Lifetime Trade-Up Program

• Access is exclusive to eligible tiers as outlined in the standalone TMC Lifetime Trade-Up Programme – Terms & Conditions linked here.
• Subject to eligibility, inspection and program-specific conditions.
  

6.8 Jewellery Recycling Programme

• Access is exclusive to Chapter Four members
• Governed by the standalone TMC Jewellery Recycling Programme – Terms & Conditions linked here.
  

6.9 Philanthropy Programme

• Redeemable once per calendar year
• Access is exclusive to Chapter Four members
• Fixed redemption values apply
• Donations are aggregated and fulfilled annually
• Points do not hold any cash value
• Non-Refundable
• Governed by the standalone Legacy Atelier Philanthropy Programme – Terms & Conditions linked here.
  

6.10 Priority Appointment Access

• Not always available
• Offered periodically at TMC Fine Jewellers’ discretion
• Priority appointment access will open six weeks in advance and closed seven days prior to appointment time, and opened to the public
  

6.11 Complimentary Priority Crafting

• Non-transferable
• Access is exclusive to Chapter Four members
• Engagement and ceremonial pieces only
• Not available during the Once a Year Sale
• To redeem, members must add Priority Crafting to their cart
• Priority Crafting is applicable to products with a crafting timeframe exceeding 6 weeks.
• Priority Crafting guarantees a 4-6 week completion, excluding shipping.

6.12 Founder Appointments

• Offered periodically and at TMC Fine Jewellers’ discretion
• Availability is limited and not guaranteed
• Eligible members will be notified when appointments are available
• Appointments will be conducted by either Co-Founder Tom or Co-Founder Makayla
• In person and online appointments available.
  

6.13 Free Services 

• Complimentary services must be organised through TMC Fine Jewellers showrooms or Client Support
• Members must contact the team to arrange services
• Chapter Four Exclusive
• Services are subject to standard servicing terms and availability
• Rhodium plating can only be redeemed once per year, per piece, as per the recommended servicing timeframe.
• Free ring resizing is available for members outside of 6-months
• Rings can be resized up to four sizes up and four sizes down, from its original size.
• Rings with detailed and intricate bands can only be resized up to two and a half sizes and cannot be resized down. This ensures it maintains its structural integrity.
• After a thorough inspection of your piece, TMC Fine Jewellers may deny a resize request if it may alter the structural integrity of the ring, and offer alternative solutions.
• Free services are limited to TMC Fine Jewellers pieces only.

6.14 Gift With Purchase

• TMC Fine Jewellers may, at its discretion, provide Chapter Two, Chapter Three and Chapter Four with an annual luxury gift. The gift will not be disclosed until the time the offer is made.
  
• The specific terms and conditions applicable to the gift will be determined and communicated by TMC Fine Jewellers at the time of the offer.
  
• Eligibility to receive the gift requires a minimum purchase of AUD $2,500. This minimum spend may vary depending on the nature of the gift and the applicable offer at the time.
  
• If you want it to sound more formal, more marketing-friendly, or more legally conservative, I can tweak the tone accordingly.

6.15 Anniversary Reward

• Members must add their anniversary date to their account to be eligible.
• Eligible members will receive 150 reward points on their anniversary date.
• Anniversary points are awarded once per calendar year only.
• Points are non-transferable and cannot be exchanged for cash.

7.1 Invitations to exclusive events are non-transferable and non-shareable. Loyalty membership constitutes the invitation.

7.2 Some events require RSVP or pre-booking. Spaces are limited and subject to availability.

7.3 TMC Fine Jewellers reserves the right to alter, reschedule or cancel events at its discretion.

8.1 Certain benefits available through the Legacy Atelier Loyalty Programme are governed by separate, program-specific Terms & Conditions.

8.2 These programs include, but are not limited to:

• TMC Lifetime Trade-Up Program
• TMC Jewellery Recycling Program
• Legacy Atelier Philanthropy Program
  

9.1 TMC Fine Jewellers reserves the right to amend, suspend or terminate the Legacy Atelier Loyalty Programme or any aspect of it at any time.

9.2 Changes take effect immediately upon publication.

9.3 Continued participation in the Programme constitutes acceptance of these Terms & Conditions.

9.4 These Terms & Conditions are governed by the laws of Australia.

9.5 TMC Fine Jewellers’ decision in relation to any dispute, interpretation or application of these Terms & Conditions is final.

The TMC Lifetime Trade-Up Programme is designed to provide eligible clients with the opportunity to upgrade the centre stone in their TMC engagement ring, whether through an increase in carat size, colour or clarity grade, or by transitioning to a different gemstone type. By participating in the Lifetime Trade-Up Programme, clients agree to the following Terms & Conditions.

Section 1 – Eligibility

1.1 The Programme is available exclusively to members of the TMC Legacy Atelier Loyalty Programme in the following tiers: Chapter Two, Chapter Three and Chapter Four.

1.2 Only engagement rings originally crafted by TMC Fine Jewellers are eligible for the Programme.

1.3 The Trade-Up Programme applies to the replacement of the centre stone only. Replacement or modification of melee or accent stones will require a new setting and will be quoted separately at standard pricing.

1.4 The engagement ring must be in good structural condition. Normal wear and tear is acceptable; however, rings with significant structural damage may be deemed ineligible at the discretion of TMC Fine Jewellers in accordance with the TMC Lifetime Warranty.

1.5 Each engagement ring is eligible for one (1) Trade-Up only.

1.6 Wedding bands, fine jewellery pieces, or rings not originally crafted by TMC Fine Jewellers are excluded from the Programme.

1.7 Proof of original purchase from TMC Fine Jewellers must be provided.

Section 2 – Programme Benefits

2.1 The Programme allows eligible clients to upgrade the centre stone in their engagement ring by increasing the carat size, colour or clarity grade, or transitioning to a different gemstone type offered by TMC Fine Jewellers (for example, moissanite to lab-grown diamond).

2.2 To preserve the integrity of the original design, the upgraded gemstone must remain within the same stone shape as the original centre stone.

2.3 Clients may select their preferred colour and clarity where applicable.

2.4 The existing ring setting will be recrafted by TMC jewellers to match the original order specifications, ensuring the design remains consistent with the original piece. This includes but is not limited to:

• setting design
• band width
• metal type
• setting height
• prong type
• ring size

2.5 Minor structural adjustments may be required to ensure the new gemstone is securely set and proportionally suited to the ring design.

2.6 Clients may request additional bespoke customisations at the time of the Trade-Up. These will be quoted separately at TMC Fine Jewellers’ standard pricing.

Section 3 – Process

3.1 Enquiry
Clients submit a Trade-Up request via the Legacy Atelier portal, showroom appointment, or customer service.

3.2 Stone Selection
With the guidance of TMC Fine Jewellers, clients select their preferred gemstone.

3.3 Quote
A quotation is prepared based on the selected gemstone and any additional bespoke customisations requested.

3.4 Recrafting and Resetting
Clients are required to send their engagement ring to the TMC Brisbane Head Office, either via showroom appointment or insured postage (at the client’s expense).

Upon receipt, TMC Fine Jewellers will:

• remove the original centre stone and hold it securely
• dismantle the existing setting
• refine the precious metal
• craft a new setting to match the original order specifications and suit the proportions of the new gemstone

Standard turnaround time is 6 weeks once payment has been received and all materials are available.

3.5 Completion
The completed ring, gemstone certificate (where applicable), and the client’s original centre stone will be returned via complimentary insured express post or made available for showroom collection.

Section 4 – Pricing

4.1 Clients are responsible for the full retail price of the new gemstone selected.

4.2 Any additional works or bespoke customisations requested will be quoted separately at standard pricing.

4.3 All pricing must be paid in full prior to commencement of recrafting or resetting work.

Section 5 – Original Stone Ownership

5.1 All centre stones removed during the Trade-Up remain the property of the client.

5.2 The original centre stone will be returned to the client upon completion of the Trade-Up process.

Section 6 – Metal Refining

6.1 As part of the Trade-Up process, the client’s existing setting will be dismantled in order to remove the centre stone and prepare the ring for recrafting.

6.2 The precious metal from the original setting will be refined and recycled within TMC Fine Jewellers’ internal refining process.

6.3 The refined metal will not be reused directly in the newly crafted setting.

6.4 The new setting will be crafted using newly sourced Australian gold or platinum, matching the original order specifications unless additional bespoke customisations have been requested.

6.5 Clients acknowledge that the dismantling and refining process permanently alters the original setting. Once dismantling or refining has commenced, the process cannot be reversed and the original ring cannot be restored to its prior condition.

Section 7 – Gemstone Handling and Assessment

7.1 During the Trade-Up process, TMC Fine Jewellers will remove the original centre stone from the engagement ring in order to dismantle the existing setting and prepare the ring for recrafting.

7.2 Clients acknowledge that gemstones may contain natural inclusions, internal characteristics, or pre-existing fractures that may not be visible prior to professional handling or removal from a setting.

7.3 While TMC Fine Jewellers exercises the utmost care when handling gemstones, clients acknowledge that stone removal and handling carry inherent risks.

7.4 TMC Fine Jewellers shall not be held responsible for damage to the original centre stone arising from pre-existing fractures, structural weaknesses, or internal characteristics that become apparent during removal, handling, inspection, or storage.

Section 8 – Limitations

8.1 Carat weights may vary slightly depending on gemstone depth, proportions, and available dimensions.

8.2 Trade-Up purchases are final and cannot be reversed, refunded, or exchanged for credit.

8.3 The Programme cannot be combined with other promotions, offers, or discounts unless otherwise stated by TMC Fine Jewellers.

Section 9 – Warranty

9.1 All rings upgraded through the Programme remain covered by the TMC Lifetime Warranty and annual servicing programme, subject to standard conditions.

8.1 Carat weights may vary slightly depending on gemstone depth, proportions, and available dimensions.

Section 10 – Optional Stone Reset Service

10.1 Clients may choose to reset their original centre stone into a new piece of fine jewellery, such as a pendant, earrings, or ring.

10.2 This service will be quoted separately and may be offered at a preferential rate for

The TMC Jewellery Recycling Programme (the “Programme”) is an exclusive benefit available to eligible Chapter Four members of the TMC Loyalty Programme. It allows members to contribute gold or platinum jewellery in exchange for a pro rata amount applied toward the remaining balance of an existing TMC order. By participating in the Programme, members agree to the following Terms & Conditions.

Section 1 – Membership & Eligibility

1.1 The Programme is open exclusively to active Chapter Four members of the TMC Loyalty Programme.

1.2 Members must have an existing TMC quote or confirmed order prior to submitting jewellery for valuation.

1.3 Members without an existing quote or confirmed order are not eligible to participate.

1.4 Eligibility is determined at the time of submission and must remain valid at the time of acceptance.

1.5 Members must be 18 years of age or older and legally capable of entering into a binding agreement.

Section 2 – Accepted Materials

2.1 Accepted materials include gold and platinum jewellery only.

2.2 Jewellery may be originally purchased from TMC or from other jewellers.

2.3 Stones, diamonds, coloured gemstones, and all non-metal components are excluded from valuation.

2.4 Items must be genuine gold or platinum and free from non-precious base metals.

2.5 All jewellery must pass TMC’s verification process, including XRF or other internal testing methods.

2.6 TMC reserves the right to decline any item that cannot be properly verified.

Section 3 – Valuation & Benefit

3.1 The value of accepted jewellery is determined based on its verified metal content and TMC’s internal gold and platinum buy-back rate at the time of assessment.

3.2 The confirmed amount is applied as a pro rata reduction toward the remaining balance of the member’s specified existing TMC order only.

3.3 The maximum amount that may be applied per member under this Programme is $1,000 AUD, GST-inclusive.

3.4 The valuation rate is variable and calculated according to TMC’s internal rate and the market price of gold and platinum at the time of assessment.

3.5 The maximum recycling credit available is $1,000 AUD. Any assessed value beyond this cap will not be credited; jewellery not accepted as part of the approved recycling amount will be discussed with the member.

3.6 GST is calculated on the remaining balance of the order after the recycling adjustment is applied. No separate GST applies to the submitted jewellery.

3.7 The confirmed valuation is valid for 30 days from the date of issue.

3.8 The applied amount is non-transferable, non-refundable, not redeemable for cash, and cannot be exchanged for store credit or applied to any other order.

Section 4 – Process & 30-Day Holding Period

4.1 Enquiry & Submission: Eligible members submit jewellery in person at a TMC showroom or via secure post (at the cost of the customer).

4.2 Verification & Valuation: TMC jewellers verify authenticity, weigh, log, and assess the metal according to TMC’s internal buy-back rate and market price at the time of assessment.

4.3 Valuation Summary: The member receives a written valuation summary outlining the pro rata amount available.

4.4 Following issuance of the valuation summary, TMC will hold the jewellery securely for a period of 30 days.

4.5 During this 30-day holding period, the member may:

4.5.1 Accept the valuation and proceed with application to their order; or

4.5.2 Decline the valuation and request return of the jewellery.

4.6 If the member does not respond within 30 days, TMC reserves the right to treat the valuation as declined and arrange return of the jewellery at the member’s cost.

4.7 Once the member accepts places their order with the credit applied,

4.7.1 The jewellery becomes the property of TMC;

4.7.2 The transaction is final;

4.7.3 The jewellery cannot be returned under any circumstances;

4.7.4 No change of mind rights apply outside the 30-day period.

Section 5 – Security & Liability

5.1 Members are responsible for insuring jewellery during transit to TMC Fine Jewellers. TMC is not liable for loss, damage, or theft while items are in transit to our showroom or secure facility.

5.2 In the event of return of jewellery (if the member declines the valuation during the 30-day period), TMC will provide signature-on-delivery and a tracking code. Members are responsible for insurance during return transit.

5.3 Once the member accepts the valuation and the amount is applied to the order balance, TMC assumes responsibility for the jewellery within its facility and supply chain, but no further liability applies for change of mind or post-acceptance return.

Section 6 – Finality

6.1 Once the pro rata amount has been applied to the order balance, the transaction is final and cannot be reversed.

6.2 The applied amount cannot be refunded, transferred, reassigned, or reissued.

6.3 If the associated order is cancelled after the recycling amount has been applied, TMC reserves the right to deduct the applied amount from any refund payable.

6.4 Jewellery that does not pass verification will be returned at the member’s cost.

Section 7 – Privacy & Data

7.1 TMC collects personal information and order details solely for the purpose of administering the Programme.

7.2 All personal information is handled in accordance with the Privacy Act 1988 (Cth) and TMC’s Privacy Policy.

7.3 Members consent to the collection, storage, and use of their information for Programme purposes, including verification, valuation, and application of the pro rata amount to the order balance.

Section 8 – Dispute Resolution

8.1 Members with questions, concerns, or disputes relating to the Programme may contact TMC’s Client Resolutions team at info@tmcfinejewellers.com.

8.2 TMC will attempt to resolve all disputes promptly and fairly in accordance with internal procedures before any external remedies are sought.

Section 9 – Limitations

9.1 The Programme cannot be combined with alternative metal trade-in arrangements unless expressly approved by TMC in writing.

9.2 The Programme does not guarantee a minimum valuation.

9.3 TMC reserves the right to amend, suspend, or withdraw the Programme at any time.

9.4 TMC may refuse participation where fraud, misrepresentation, or breach of these Terms & Conditions is suspected.

Section 10 – Warranty

10.1 Jewellery purchased under an order partially reduced through this Programme remains subject to TMC’s Lifetime Warranty and servicing terms, in accordance with standard conditions.

Section 11 – Operational Controls

11.1 All intake, weighing, and verification must be documented in TMC’s central records.

11.2 All valuations must be confirmed by two authorised team members for accuracy and compliance.

1. Eligibility

1.1 The Legacy Atelier Philanthropy Program is available exclusively to Chapter Four (Tier Four) members of the Legacy Atelier Loyalty Program.

1.2 Eligibility is determined by active Tier Four status at the time of redemption. Members who do not hold Tier Four status are not eligible to redeem points for philanthropic donations.

1.3 If a member’s Tier Four status lapses prior to redemption, philanthropy rewards will not be available.

2. Point Redemption for Donations

2.1 Eligible members may redeem loyalty points for charitable donations once per calendar year.

2.2 Donation redemption values are fixed and are as follows:

• 1,000 points = $10 donated
• 2,000 points = $20 donated
• 5,000 points = $50 donated
  

2.3 Points are deducted immediately from the member’s loyalty account at the time of redemption.

2.4 Point donations are non-transferable and cannot be exchanged for alternative rewards, store credit or monetary value.

3. Fulfilment of Donations

3.1 Donations are not processed in real time.

3.2 TMC Fine Jewellers aggregates all philanthropy point redemptions over the calendar year.

3.3 At the conclusion of the calendar year, TMC Fine Jewellers will make a consolidated monetary donation to its nominated charitable partners on behalf of eligible members.

3.4 Members who have redeemed points for philanthropy will be notified via email once the donation has been fulfilled.

4. Charitable Partners

4.1 Charitable partners are selected solely by TMC Fine Jewellers and may change from time to time at its discretion.

4.2 Donations cannot be redirected to alternative charities, organisations or causes outside of TMC’s nominated partners.

4.3 TMC Fine Jewellers does not guarantee specific outcomes, use of funds or impact reporting from charitable partners.

5. Restrictions & Conditions

5.1 Once points are redeemed for a philanthropic donation, the redemption cannot be reversed, refunded or reissued.

5.2 Philanthropy point redemptions are fulfilled by TMC Fine Jewellers. Loyalty points are not transferred directly to charitable organisations.

5.3 Donation values are fixed and are not redeemable for cash, discounts, products or services.

5.4 Philanthropy rewards cannot be combined with any other loyalty rewards, promotional offers or incentives.

6. Program Changes

6.1 TMC Fine Jewellers reserves the right to amend, suspend or terminate the Philanthropy Program at any time without prior notice.

6.2 Any changes will be effective immediately upon publication within the Legacy Atelier Loyalty Program.

7. General

7.1 Participation in the Legacy Atelier Philanthropy Program constitutes acceptance of these Terms & Conditions, in addition to the Legacy Atelier Loyalty Program Terms & Conditions.

7.2 In the event of any inconsistency between these Philanthropy Terms & Conditions and the general Legacy Atelier Loyalty Program Terms & Conditions, these Philanthropy Terms & Conditions shall prevail.

The TMC Priority Appointments service (the “Service”) is an exclusive benefit for Chapter Four members of the TMC Loyalty Program. It provides members with the opportunity to book priority consultations, pick-up, or drop-off appointments with the TMC team. By requesting a Priority Appointment, members agree to the following Terms & Conditions.

Section 1 – Eligibility

1.1 The Service is open exclusively to Chapter Four members of the TMC Loyalty Program.

1.2 Priority Appointments are non-transferable and may only be used by the Chapter Four member associated with the booking.

Section 2 – Availability

2.1 Priority Appointments are available Tuesday to Friday only.

2.2 All appointment types, including consultations, pick-up, and drop-off appointments, are eligible for Priority Appointments.

Section 3 – Booking Process

3.1 Members must submit a Priority Appointment request form via their logged-in account page.

3.2 The TMC customer service team will respond on the same business day or the following business day with a proposed appointment time.

3.3 A provisional appointment will be held in the Acuity calendar prior to member confirmation.

3.4 The appointment will only be formally booked once the member has confirmed the proposed time via email or phone.

Section 4 – Customer Service & Scheduling

4.1 The customer service team will make reasonable efforts to accommodate the requested consultation without standard booking restrictions.

4.2 Appointment times are subject to operational capacity and are not guaranteed until confirmed by the member.

Section 5 – Limitations

5.1 Priority Appointments are exclusive to Chapter Four members and may not be transferred, shared, or resold.

5.2 TMC reserves the right to amend, suspend, or withdraw access to Priority Appointments at any time, including in circumstances of misuse, high demand, or operational requirements.

Section 6 – Operational Notes

6.1 All appointment requests, scheduling, and confirmations must be logged in TMC’s central documentation system.

6.2 Appointment confirmations must be verified by customer service to ensure accuracy.