TMC Fine Jewellers
TMC Fine Jewellers
What type of appointment do I book?
Do I need to book an appointment to visit a TMC Fine Jewellers showroom?
How many people can I bring to my appointment?
Do you work with international clients?
What is the consultation process for International Customers?
Can a ring sell out?
Are Ready To Propose pieces restocked?
How do I know my ring size? What if I order the wrong size?
What happens if I can’t find the lab-grown diamond I am looking for on the Signature Ring Builder?
What is the turnaround time?
What if I need my ring sooner?
How long do I have to approve my CAD?
Will I receive updates on my order?
Why aren’t I receiving crafting updates?
Can I have an update on my order? How do I get one?
Are your gemstones certified?
Where are your pieces crafted?
Do you offer complete custom designs?
What is The Moissanite Company Signature Moissanite?
Are payment plans available?
Can I pay a deposit?
What is your return and refund policy?
Will I have to pay duties & taxes for my piece?
Will I have to pay duties & taxes for International Returns from a service?
Do you offer express shipping?
Can I add an engraving after my ring is complete?
How do I care for my TMC Fine Jewellers piece?
Do you offer a Lifetime Warranty?
Do you offer Ring Servicing?
Can I have my ring resized later on?
I lost my TMC box, how do I get another?
Why didn’t I receive a cert?
I’m getting my ring resized and need to send it back, who covers shipping costs?

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